.call-center-modern-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-bottom:16px;border-bottom:1px solid #eee}.customer-modern-card{display:flex;align-items:center;gap:13px}.customer-modern-avatar{display:grid;place-items:center;width:54px;height:54px;border-radius:calc(var(--radius,28px)*0.607);background:linear-gradient(145deg,var(--orange-light,#ff7d35),var(--orange-dark,#ff5000));color:#fff;font-size:1.5rem;font-weight:900;box-shadow:0 10px 25px rgba(var(--orange-rgb,255,90,0),.2)}.customer-modern-card>div{display:flex;flex-direction:column}.customer-modern-card small,.conversation-owner-card small{color:#888;font-size:0.625rem;font-weight:800}.customer-modern-card h2{margin:2px 0 4px!important;font-size:1.375rem!important}.customer-phone-link{display:flex;align-items:center;gap:8px;color:#176c48!important}.customer-phone-link b{direction:ltr}.customer-phone-link span{background:#dff7e9;border-radius:99px;padding:4px 7px;font-size:0.5625rem;font-weight:900}.customer-modern-card p{margin:0;color:#888;font-size:0.6875rem}.conversation-owner-card{display:flex;flex-direction:column;min-width:160px;padding:11px 13px;border-radius:calc(var(--radius,28px)*0.5);background:#f6f7f9;text-align:right}.conversation-owner-card b{font-size:0.8125rem}.conversation-owner-card span{color:#777;font-size:0.5625rem;margin-top:3px}.conversation-typing-indicator{align-items:center;gap:4px;width:max-content;max-width:100%;margin:10px 0 -3px;padding:8px 12px;border-radius:99px;background:var(--brand-tint,#fff4eb);color:var(--brand-deep,#a3440c);font-size:0.625rem;font-weight:800}.conversation-typing-indicator:not([hidden]){display:flex}.conversation-typing-indicator i,.assistant-typing i{width:5px;height:5px;border-radius:50%;background:var(--orange,#ff5a00);animation:chatTyping 1s infinite ease-in-out}.conversation-typing-indicator i:nth-child(2),.assistant-typing i:nth-child(2){animation-delay:.14s}.conversation-typing-indicator i:nth-child(3),.assistant-typing i:nth-child(3){animation-delay:.28s}@keyframes chatTyping{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}.conversation-rating-action{border-top:1px solid #eee;margin-top:13px;padding-top:13px}.conversation-rating-action form{display:flex;align-items:center;gap:10px}.conversation-rating-action form button{border:0;border-radius:calc(var(--radius,28px)*0.429);background:#231f2b;color:#fff;padding:11px 14px;font-weight:900;cursor:pointer}.conversation-rating-action form small{color:#777}.conversation-rating-complete{display:flex;align-items:center;gap:10px;background:#fff7dd;border-radius:calc(var(--radius,28px)*0.429);padding:11px}.conversation-rating-complete span{color:#ad7600;font-weight:900}.conversation-rating-complete small{margin-right:auto;color:#888}.conversation-rating-missing{display:flex;flex-direction:column;background:#fff1f1;color:#8f2828;border-radius:calc(var(--radius,28px)*0.429);padding:11px}.assistant-live-agent{display:none;align-items:center;gap:9px;padding:9px 13px;background:#e7f7ef;color:#126c43;border-bottom:1px solid #cceadb;font-size:0.75rem;font-weight:800}.assistant-live-agent.is-visible{display:flex}.assistant-live-agent i{width:8px;height:8px;border-radius:50%;background:#16a05f;box-shadow:0 0 0 4px rgba(22,160,95,.12)}
@media(max-width:760px){.call-center-modern-header{align-items:flex-start;flex-direction:column}.conversation-owner-card{width:100%}.conversation-rating-action form{align-items:stretch;flex-direction:column}.conversation-rating-action form button{width:100%}.customer-phone-link{font-size:0.875rem}}